isva
& CASEWORK
Our Independent Sexual Violence Advocate (ISVA) team provides specialist support to women and girls aged 13+ who are considering reporting to the police or are currently navigating the criminal justice system. ISVAs work with survivors who live, work, or study in South London, or whose incident took place in South London.
We also offer an independent, confidential case worker service for women aged 18+ who are already receiving support through our counselling, outreach or advocacy services. Case workers can help with housing and welfare benefits.
You can report a sexual offence at any time. There's no time limit. Our support includes working with you to reduce anxiety, helping you understand the process at your own pace, and giving you clear information about the police and court system.
our approach
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Supporting you to understanding the process, and navigating your feelings with care
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Working together to reduce anxiety through empathy and understanding
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Providing clear information about the police and court process
help STARTS HERE
To access our support, register your case through the London Survivors Gateway Hub. Once registered, you'll be referred to us for one-to-one support and given access to further information and resources.
Speak to someone directly by calling 0808 801 0860 for guidance and support.
Telephone opening hours
Monday: 9am-5pm · Tuesday: 9am-7pm · Wednesday: 9:30am-3:30pm · Thursday: 9am-7pm · Friday: 9am-3pm
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More ways we can help
less confusion,
less fear
The criminal justice system can feel overwhelming, but you don't have to navigate it alone. Whether you're considering reporting or have already done so, our ISVAs will help you understand your options, explain what happens next, and make sure you feel informed and supported, always with respect, honesty and care.
What happened to you was not your fault. It should never have happened, and it should never make you feel ashamed.
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Throughout your involvement with the criminal justice system
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An honest explanation of the process, so you can make informed choices
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Explained clearly, including legal terms, proceedings and police protocols
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Including police stations, medical appointments and Crown Prosecution Service meetings
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Including live court visits and being with you during the trial itself
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Run with our Counselling team, to help with panic attacks, flashbacks and other symptoms of stress
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To specialist counselling
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Always